GS/HelpDesk to Kustomer
migration service

Smooth , no special knowledge or coding required. A complete GS/HelpDesk to Kustomer data migration tool.

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Trustworthy and Safe
Your passwords as well as records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've tackled all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of information

Reasons to use Help Desk Migration to switch from GS/HelpDesk to Kustomer

Strong safety of your data

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right destinations in Kustomer.

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When migrating your data from GS/HelpDesk to Kustomer we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from GS/HelpDesk to Kustomer

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

How does data migration from GS/HelpDesk to Kustomer work

  • Prepare

    Sign up and go to our migration tool.

  • Choose and link your GS/HelpDesk support desk with HDM.

  • Connect Kustomer

    Give the right to access your Kustomer account.

  • Describe your requirements

    Let us know exactly what parts of your migration you want to tweak

  • Get your preferences estimated

    We'll analyze your application and get back to you with a price and a scope of tasks.

  • Migrate from GS/HelpDesk to Kustomer all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Kustomer import

Our staff would be more than happy to run a custom migration in case you have special requirements.
Get a price estimation
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