GS/HelpDesk to Kayako Classic
Extremely easy , no special know how or coding required. A complete GS/HelpDesk to Kayako Classic data migration tool.
Risk-free and SafeYour passwords along with data are safe with us and will be used for import only.
Effective and UnderstandableHelp Desk Migration does not require any specialized competencies or knowledge to get started with the migration.
Optimal & AccurateWe've handled all major peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of data
Strong privacy of your dataThe migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right places in Kayako Classic.
Retained connection between object and peopleWhen migrating your records from GS/HelpDesk to Kayako Classic we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from GS/HelpDesk to Kayako Classic
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
In what way does data migration from GS/HelpDesk to Kayako Classic work
Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from GS/HelpDesk to Kayako Classic.
Fill out the form with requested credentials to permit our data migration tool to retrieve records from your current help desk.
Link Kayako Classic
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
Select the data you want to migrate and set the ticket fields mapping, so the records could be moved according to your preferences
Migrate small amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Kayako Classic everything
Once everything's validated, find a quiet time with the minimal load on the support team and start migrating from GS/HelpDesk to Kayako Classic.
Your data is in good hands
Automated Migration price
Custom Migration price
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT