GS/HelpDesk to Help Sumo
migration service

Trouble-free , no special knowledge or coding required. A complete GS/HelpDesk to Help Sumo data migration instrument.

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Trustworthy and Reputable
Your passwords along with records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've considered all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of data

Why you should use Help Desk Migration to switch from GS/HelpDesk to Help Sumo

Strong safety of your records

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right places in Help Sumo.

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Sustained relation between object and people

When migrating your records from GS/HelpDesk to Help Sumo we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from GS/HelpDesk to Help Sumo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

In what way does data migration from GS/HelpDesk to Help Sumo work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect GS/HelpDesk

    Select and link your GS/HelpDesk service desk with HDM.

  • Connect Help Sumo

    Grant access to your Help Sumo account.

  • Clarify your needs

    Let us know what components of your migration you want to adjust

  • Have your preferences estimated

    We shall research your application and get back to you with a total price and a scope of tasks.

  • Migrate from GS/HelpDesk to Help Sumo everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Help Sumo import

Our team would be more than happy to run a custom migration if you have special requirements.
Get a price estimation
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