GS/HelpDesk to Freshdesk
Effortless , no special expertise or programming required. A complete GS/HelpDesk to Freshdesk data migration tool.
Trustworthy and SafeYour passwords as well as records are safe with us and will be used for import solely.
Fast and EasyHelp Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & PreciseWe've taken into account all major peculiarities of various helpdesks to let you accurately and efficiently migrate massive loads of data
Strong safety of your dataThe migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right places in Freshdesk.
Sustained association between object and peopleWhen migrating your data from GS/HelpDesk to Freshdesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from GS/HelpDesk to Freshdesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
How does data migration from GS/HelpDesk to Freshdesk work
Start by preparing Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from GS/HelpDesk to Freshdesk.
Complete the form with requested credentials to permit our data migration tool to access data from your current help desk.
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
Choose the data you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs
Migrate limited amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Freshdesk everything
Once everything's tested, choose a quiet time with the least load on the support staff and begin migrating from GS/HelpDesk to Freshdesk.
Your data is in good hands
Automated Migration price
Custom Migration price
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT