GS/HelpDesk to DualDesk
migration service

Extremely easy , no special know how or programming required. A complete GS/HelpDesk to DualDesk data migration tool.

More details
Trustworthy and Safe
Your passwords along with data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to begin the the migration.
Complete & Accurate
We've handled all major peculiarities of various helpdesks to let you accurately and efficiently migrate massive volumes of information

Why you should use Help Desk Migration to migrate data from GS/HelpDesk to DualDesk

Strong safety of your data

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your support service to a new helpdesk without involving the IT department

Next

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right destinations in DualDesk.

Next

Sustained connection between object and people

When migrating your records from GS/HelpDesk to DualDesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

What you may migrate from GS/HelpDesk to DualDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

In what way does data migration from GS/HelpDesk to DualDesk work

  • Get ready

    Sign up and go to our migration wizard.

  • Choose and connect your GS/HelpDesk support desk with HDM.

  • Connect DualDesk

    Grant the right to access your DualDesk account.

  • Explain your business needs

    Let us know exactly what aspects of your migration you want to fine-tune

  • Get your requirements estimated

    We shall analyze your application and send you with a price range and a scope of work.

  • Migrate from GS/HelpDesk to DualDesk all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your DualDesk import

Our team would be more than happy to perform a customized migration in case you have specific requirements.
Get a price estimation
Book a Call
cancel
%s
— %s