GS/HelpDesk to Database
migration service

Trouble-free , no special knowledge or programming required. A complete GS/HelpDesk to Database data migration software.

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Trustworthy and Safe
Your passwords along with records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to begin the the migration.
Complete & Precise
We've considered all major peculiarities of various helpdesks to let you accurately and efficiently migrate massive amounts of information

Why you should use Help Desk Migration to switch from GS/HelpDesk to Database

Strong safety of your data

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right destinations in Database.

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Sustained connectivity between object and people

When migrating your records from GS/HelpDesk to Database we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from GS/HelpDesk to Database

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from GS/HelpDesk to Database work

  • Get ready

    Start by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from GS/HelpDesk to Database.

  • Connect GS/HelpDesk

    Fill out the form with requested credentials to make it possible for our data migration tool to fetch information from your current help desk.

  • Connect Database

    Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Select the data you want to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Database everything

    Once everything's validated, choose a quiet time with the minimal load on the support team and begin migrating from GS/HelpDesk to Database.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Database import

Our team would be more than happy to run a personalized migration in case you have specific needs.
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