96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

GS/HelpDesk to AIhelp
migration service

Effortless , no special skill set or coding required. A complete GS/HelpDesk to AIhelp data migration software.

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Risk-free and Reliable
Your passwords as well as data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to get started with the migration.
Optimal & Accurate
We've taken into account all key peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of information

Reasons to use Help Desk Migration to migrate data from GS/HelpDesk to AIhelp

Castle gates

Strong privacy of your information

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right destinations in AIhelp.

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Retained connectivity between object and people

When migrating your data from GS/HelpDesk to AIhelp we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from GS/HelpDesk to AIhelp

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

How does data migration from GS/HelpDesk to AIhelp work

  • Prepare

    Register and go to our migration service.

  • Opt and link your GS/HelpDesk support desk with HDM.

  • Connect AIhelp

    Give access to your AIhelp account.

  • Describe your business needs

    Let us know what components of your migration you would like to modify

  • Have your requirements estimated

    We'll investigate your case and get back to you with a the overall cost and a scope of work.

  • Migrate from GS/HelpDesk to AIhelp everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your AIhelp import

Our staff would be more than happy to perform a personalized migration in case you have particular requirements.
Get a price estimation
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