GS/HelpDesk to Activate
migration service

Effortless , no special knowledge or coding required. A complete GS/HelpDesk to Activate data migration tool.

More details
Secure and Reliable
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & Precise
We've taken into account all key peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of data

Reasons to use Help Desk Migration to switch from GS/HelpDesk to Activate

Strong security of your information

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

Next

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right places in Activate.

Next

Maintained relation between object and people

When migrating your data from GS/HelpDesk to Activate we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

What you may migrate from GS/HelpDesk to Activate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

How does data migration from GS/HelpDesk to Activate work

  • Prepare

    Register and go to our migration service.

  • Connect GS/HelpDesk

    Select and link your GS/HelpDesk service desk with HDM.

  • Connect Activate

    Give access to your Activate account.

  • Explain your business needs

    Let us know what aspects of your migration you would like to tweak

  • Have your requirements estimated

    We shall analyze your case and send you with a cost and a scope of work.

  • Migrate from GS/HelpDesk to Activate all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Activate import

Our staff would be more than happy to run a custom migration if you have particular demands.
Get a price estimation
Book a Call
cancel
%s
— %s