Groove to Vision Helpdesk
migration service
Smooth , no special skill set or coding required. A complete Groove to Vision Helpdesk data migration software.
Groove to Vision Helpdesk
Your best tool for Groove to Vision Helpdesk data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and code development processes. Simply decide on the records you need to move and set off with the transition right away.Easy transition process
No specific expertise needed. Just choose what data will go to the target platform and see the magic happening.Record structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing critical customer service details.Automated migration
Afraid that you’ll need special skills to migrate your info? Worry not as we made sure that our tool interface is as easy to use as it can possibly be.
Connect the help desks, select data, click ok, and you’re done!
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their previous data structure intact.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you where you expected.
Data safety is paramount
Information is key which is why we developed a system that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
Data mapping
Select records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to pick just about everything you might actually need.
Step-by-step instructions
If you are new to data migrations, worry not. Useful and intuitive on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Good service first
Outside of providing great customer service, we always aim to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are constantly making great strides to enhance the general experience.
Reasons to use Help Desk Migration to migrate data from Groove to Vision Helpdesk
Strong safety of your data
The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in Vision Helpdesk.Next
Sustained connection between object and people
When migrating your data from Groove to Vision Helpdesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Groove to Vision Helpdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Groove to Vision Helpdesk work
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Prepare
Sign up and go to our migration service.
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Link Groove
Choose and connect your Groove support desk with HDM.
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Connect Vision Helpdesk
Give access to your Vision Helpdesk account.
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Describe your requirements
Let us know what components of your migration you want to tweak
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Get your requirements estimated
We'll investigate your application and get back to you with a cost and a scope of work.
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Migrate from Groove to Vision Helpdesk all data
Move all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Vision Helpdesk import
Our staff would be more than happy to perform a custom migration in case you have special demands.
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