96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Groove to Vision Helpdesk
migration service

Smooth , no special skill set or coding required. A complete Groove to Vision Helpdesk data migration software.

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Trustworthy and Safe
Your passwords as well as data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to get started with the migration.
Complete & Accurate
We've tackled all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of information

Reasons to use Help Desk Migration to migrate data from Groove to Vision Helpdesk

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in Vision Helpdesk.

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Sustained connection between object and people

When migrating your data from Groove to Vision Helpdesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Groove to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Groove to Vision Helpdesk work

  • Prepare

    Sign up and go to our migration service.

  • Choose and connect your Groove support desk with HDM.

  • Connect Vision Helpdesk

    Give access to your Vision Helpdesk account.

  • Describe your requirements

    Let us know what components of your migration you want to tweak

  • Get your requirements estimated

    We'll investigate your application and get back to you with a cost and a scope of work.

  • Migrate from Groove to Vision Helpdesk all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Vision Helpdesk import

Our staff would be more than happy to perform a custom migration in case you have special demands.
Get a price estimation

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Help Desk Migration service


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