Groove to UserVoice
migration service
Effortless , no special expertise or coding required. A complete Groove to UserVoice data migration software.
Groove to UserVoice
Your best tool for Groove to UserVoice data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Simply pick customer info you need to move and start the transition immediately.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target solution and observe the magic happening.Record completion
Migrate your help desk info in full to make certain that no ticket has lost vital customer service details.Automated migration
Worried that you’ll need advanced skills to migrate your info? Worry not as we made sure that our tool simple to use as it can possibly be.
Link the help desks, select records, click ok, and you’re done!
Data dependency
Your information migrates unite and we mean it.
Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our team members have see your credentials or records.
You may be sure that with HDM no data breaches will take place.
Record mapping
Pick records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service provider, we strive to propose the best possible migration tool. Yet, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Groove to UserVoice
Strong security of your records
The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right destinations in UserVoice.Next
Maintained connectivity between object and people
When migrating your data from Groove to UserVoice we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Groove to UserVoice
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Groove to UserVoice work
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Prepare
Start with preparing Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Groove to UserVoice.
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Connect Groove
Fill out the form with necessary credentials to allow our data migration tool to access records from your current help desk.
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Link UserVoice
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be transferred according to your needs
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Migrate small amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to UserVoice everything
When everything's tested, choose a quiet time with the least load on the support department and start migrating from Groove to UserVoice.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your UserVoice import
Our staff would be more than happy to run a personalized migration if you have particular requirements.
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