Groove to UseResponse
migration service
Trouble-free , no special knowledge or coding required. A complete Groove to UseResponse data migration software.
Groove to UseResponse
Trustworthy and Reliable
Your passwords along with records are safe with us and will be used for import only.Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.Complete & Precise
We've considered all key peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of informationWhy you should use Help Desk Migration to switch from Groove to UseResponse
Strong safety of your information
The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right destinations in UseResponse.Next
Sustained connectivity between object and people
When migrating your records from Groove to UseResponse we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Groove to UseResponse
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
In what way does data migration from Groove to UseResponse work
Get ready
Register and go to our migration tool.
Link Groove
Choose and link your Groove support desk with HDM.
Link UseResponse
Grant the right to access your UseResponse account.
Clarify your business needs
Let us know what components of your migration you wish to tweak
Have your requirements estimated
We shall research your application and send you with a the overall cost and a scope of work.
Migrate from Groove to UseResponse all data
Transfer all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet an expert run your UseResponse import
Our team would be more than happy to run a custom migration in case you have particular demands.
Get a price estimation