Groove to UseResponse
migration service
Trouble-free , no special knowledge or coding required. A complete Groove to UseResponse data migration software.
Groove to UseResponse
The best Groove to UseResponse tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and code development processes. Simply decide on what data you need to migrate and start the transition immediately.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target platform and enjoy the miracle happening.Data completion
Transfer your help desk records in full to make sure that no ticket is missing vital customer support details.Automated tool
Scared that you’ll need special skills to migrate your customer service data? Worry not as we ensured that our tool accessible as possible.
Attach the help desks, choose data, click ok, and you’re done!
Data dependency
Your information comes unite , you can take our word.
Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind thick walls. Not even all our team members can see your passwords or records.
You may be certain with HDM no data breaches will take place.
Record mapping
Select records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to select anything you might ever need.
Guided migration
If this is your first migration, don’t worry. Useful and intuitive on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service provider, we strive to propose the most effective migration tool. However, our prime concern is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Groove to UseResponse
Strong safety of your information
The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right destinations in UseResponse.Next
Sustained connectivity between object and people
When migrating your records from Groove to UseResponse we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Groove to UseResponse
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Groove to UseResponse work
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Get ready
Start off by creating Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Groove to UseResponse.
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Connect Groove
Fill in the form with requested credentials to allow our data migration tool to fetch information from your current help desk.
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Link UseResponse
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
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Choose objects
Choose the data you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences
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Migrate small amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to UseResponse all data
Once everything's tested, determine a quiet time with the minimal load on the support team and begin migrating from Groove to UseResponse.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your UseResponse import
Our team would be more than happy to run a custom migration in case you have particular demands.
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