Groove to uCare Help Desk
migration service
Extremely easy , no special know how or programming required. A complete Groove to uCare Help Desk data migration instrument.
Groove to uCare Help Desk
The best Groove to uCare Help Desk tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid complex data audit and script development processes. Just pick the records you need to migrate and start the transition immediately.Easy transition process
No specific expertise required. Just pick what data will go to the new solution and see the miracle happening.Data structure maintenance
Transfer your help desk info in full to make sure that no ticket is missing critical customer service details.Automated tool
Worried that you’ll have to use special skills to move your info? Worry not as we ensured that our tool accessible as it can possibly be.
Link the help desks, choose records, click ok, and you’re done!
Data maintenance
Your customer data comes complete and we mean it.
Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is behind thick walls. Not even all our employees have see your passwords or records.
You may be sure that with HDM no hacker attacks will take place.
Data mapping
Select information that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to select just about everything you might actually need.
Step-by-step instructions
If you are new to data migrations, don’t worry. Helpful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a data import service supplier, we work to deliver the best possible migration tool. Nevertheless, our prime concern is customer service.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from Groove to uCare Help Desk
Strong safety of your records
The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right destinations in uCare Help Desk.Next
Sustained connection between object and people
When migrating your records from Groove to uCare Help Desk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Groove to uCare Help Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Groove to uCare Help Desk work
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Get ready
Sign-up and go to our migration wizard.
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Link Groove
Pick and connect your Groove support desk with HDM.
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Link uCare Help Desk
Grant the right to access your uCare Help Desk account.
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Outline your needs
Let us understand precisely what parts of your migration you would like to tweak
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Have your preferences estimated
We will research your case and send you with a cost and a scope of tasks.
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Migrate from Groove to uCare Help Desk everything
Transfer all your customer service information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your uCare Help Desk import
Our team would be more than happy to perform a custom migration in case you have special requirements.
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