Groove to Trengo
migration service
Effortless , no special know how or coding required. A complete Groove to Trengo data migration software.
Groove to Trengo
Your best tool for Groove to Trengo data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Avoid the platform analysis and code development processes. Just pick the records you need to migrate and set off with the transition right away.Easy transition process
No specific expertise needed. Just choose what data will go to the new solution and see the miracle happening.Record structure maintenance
Transfer your help desk info in full to make sure that no ticket is missing vital customer support details.Automated migration
Worried that you’ll need special skills to move your customer service data? Worry not as we ensured that our tool interface simple to use as it can possibly be.
Link the help desks, choose records, click ok, and the migration is ready!
Preserved data links
From sender information to phone number connection, your entire database will keep their initial connections untouched.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive where you left it.
Security is priority
You data is everything which is why we created a tool that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.
You control the process
Take complete control of your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.
Efficient out-of-the-box solution
In just a couple of clicks you will be able to choose the data arrangement, when it starts, and how.
Our tech engineers considered customer experience as a priority and ensured that it will be possible to use the system to its fullest.
Customer service first
Except producing great customer support services, we always strive to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to improve the core experience.
Reasons to use Help Desk Migration to migrate data from Groove to Trengo
Strong safety of your records
The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right destinations in Trengo.Next
Sustained link between object and people
When migrating your data from Groove to Trengo we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Groove to Trengo
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Groove to Trengo work
-
Prepare
Sign-up and go to our migration service.
-
Link Groove
Pick and link your Groove support desk with HDM.
-
Link Trengo
Give the right to access your Trengo account.
-
Explain your needs
Let us understand precisely what parts of your migration you need to modify
-
Have your preferences estimated
We shall analyze your application and send you with a cost and a scope of work.
-
Migrate from Groove to Trengo everything
Migrate all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your Trengo import
Our staff would be more than happy to perform a custom migration in case you have particular requirements.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
The 3 Reasons to Move from HESK to SysAid
Hesk is a free self-hosted help desk solution. It is trusted by many of the small and mid-sized companies. HESK provides the tools to deal…
Data Migration 101
How Much Time Does Data Migration Take?
It’s a fact: sooner or later successful businesses grow and it means drastic changes in the workload organization. It’s connected with the growth of their…
Data Migration 101
5 Steps to Realizing You Need to Migrate Your Help Desk
Help desk software has always been a valuable tool for any business aiming to maintain a high customer satisfaction rate. However, as the customer base…