Groove to Ticksy
migration service
Effortless , no special skill set or coding required. A complete Groove to Ticksy data migration instrument.
Groove to Ticksy
Risk-free and Reputable
Your passwords as well as data are safe with us and will be used for import only.Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to get started with the migration.Optimal & Accurate
We've taken into account all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of dataReasons to use Help Desk Migration to migrate data from Groove to Ticksy
Strong privacy of your records
The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in Ticksy.Next
Retained association between object and people
When migrating your data from Groove to Ticksy we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Groove to Ticksy
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
How does data migration from Groove to Ticksy work
Prepare
Sign-up and go to our migration tool.
Connect Groove
Choose and connect your Groove service desk with HDM.
Connect Ticksy
Give the right to access your Ticksy account.
Describe your needs
Let us know exactly what components of your migration you need to fine-tune
Get your preferences estimated
We shall analyze your case and send you with a cost and a scope of work.
Migrate from Groove to Ticksy everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a professional perform your Ticksy import
Our staff would be more than happy to perform a custom migration if you have specific demands.
Get a price estimation