Groove to Ticksy
migration service
Effortless , no special skill set or coding required. A complete Groove to Ticksy data migration instrument.
Groove to Ticksy
Your best tool for Groove to Ticksy data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and script development processes. Simply decide on what data you need to transfer and set off with the transition immediately.Simple transition process
No tech expertise needed. Just pick what data will go to the target platform and enjoy the wonders happening.Record structure maintenance
Move your help desk info in full to make sure that no ticket has lost essential customer service information.Effortless process
No need to worry about scripting or constantly watch each piece of info transferred.
Just link your source and target, pick what you want to migrate and allow the system deal with the remainder.
Data maintenance
Your information migrates unite and we mean it.
Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.
Robust protection
Your information is safe and sound with us. Not even all our staff members have access to your credentials or other information.
You may rest assured that with HDM no data breaches will take place.
You control the process
Manage your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.
Guided migration
If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a data import service provider, we work to offer the best possible migration tool. However, our priority is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Groove to Ticksy
Strong privacy of your records
The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in Ticksy.Next
Retained association between object and people
When migrating your data from Groove to Ticksy we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Groove to Ticksy
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Groove to Ticksy work
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Prepare
Sign-up and go to our migration tool.
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Connect Groove
Choose and connect your Groove service desk with HDM.
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Connect Ticksy
Give the right to access your Ticksy account.
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Describe your needs
Let us know exactly what components of your migration you need to fine-tune
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Get your preferences estimated
We shall analyze your case and send you with a cost and a scope of work.
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Migrate from Groove to Ticksy everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your Ticksy import
Our staff would be more than happy to perform a custom migration if you have specific demands.
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