Groove to Textline
migration service
Smooth , no special knowledge or programming required. A complete Groove to Textline data migration tool.
Groove to Textline
Secure and Reliable
Your passwords as well as records are safe with us and will be used for import solely.Quick and Easy
Help Desk Migration does not require any special skills or knowledge to begin the the migration.Full & Precise
We've tackled all key peculiarities of various helpdesks to let you accurately and efficiently migrate massive loads of dataReasons to use Help Desk Migration to switch from Groove to Textline
Strong security of your information
The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right places in Textline.Next
Maintained connection between object and people
When migrating your data from Groove to Textline we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Groove to Textline
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
How does data migration from Groove to Textline work
Prepare
Register and go to our migration wizard.
Link Groove
Choose and link your Groove service desk with HDM.
Connect Textline
Grant access to your Textline account.
Outline your requirements
Let us know what components of your migration you wish to fine-tune
Get your needs estimated
We will analyze your case and send you with a price and a scope of work.
Migrate from Groove to Textline all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist run your Textline import
Our staff would be more than happy to run a custom migration in case you have specific demands.
Get a price estimation