Groove to Tender Support
migration service
Smooth , no special know how or programming required. A complete Groove to Tender Support data migration instrument.
Groove to Tender Support
Your best tool for Groove to Tender Support data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and script development processes. Simply choose customer info you need to transfer and set off with the transition right away.Effortless transition process
No special expertise required. Just pick what data will go to the target system and observe the wonders happening.Record structure maintenance
Migrate your help desk data in full to ensure that no ticket is missing essential customer support information.Automated migration
Afraid that you’ll have to use special skills to migrate your customer service data? Don’t be as we ensured that our tool interface user friendly as possible.
Link the help desks, pick records, click ok, and you’re done!
Data maintenance
Your customer info comes unite , you can take our word.
Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind impenetrable walls. Not even all our staff members can access to your passwords or other information.
You can rest assured that with HDM no data breaches will take place.
You control the process
Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.
Step-by-step instructions
If this is your first migration, don’t worry. Helpful and insightful on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a data import service supplier, we work to offer the most effective migration tool. Yet, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Groove to Tender Support
Strong security of your data
The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right places in Tender Support.Next
Maintained link between object and people
When migrating your data from Groove to Tender Support we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Groove to Tender Support
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Groove to Tender Support work
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Prepare
Sign up and go to our migration software.
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Link Groove
Opt and link your Groove service desk with HDM.
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Link Tender Support
Give access to your Tender Support account.
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Detail your needs
Let us understand precisely what parts of your migration you would like to tweak
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Have your needs estimated
We'll research your case and send you with a price range and a scope of tasks.
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Migrate from Groove to Tender Support everything
Migrate all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Tender Support import
Our staff would be more than happy to perform a customized migration in case you have specific needs.
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