Groove to Spiceworks
migration service
Effortless , no special knowledge or coding required. A complete Groove to Spiceworks data migration tool.
Groove to Spiceworks
Your best tool for Groove to Spiceworks data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Simply choose what data you need to migrate and set off with the transition right away.Simple migration
No tech knowledge or skill needed. Just select what data will go to the target system and enjoy the miracle happening.Record completion
Move your help desk data in full to make sure that no ticket is missing vital customer service information.Easy process
No need to worry about scripting or constantly watch each record moved.
Just link both platforms, choose what you need to take to a new database and allow the tool deal with the remainder.
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Data safety is paramount
You data is everything which is why we designed a system that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.
Record mapping
Select data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select anything you might ever need.
Simple & effective
In just a couple of buttons to press it is possible to select the data arrangement, when it starts, and how.
Our software took user experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Great service first
Outside of providing great customer support services, we always strive to improve our customer service.
As a company, we want you to enjoy best possible service, which is why we are always making great strides to improve the core experience.
Reasons to use Help Desk Migration to switch from Groove to Spiceworks
Strong privacy of your data
The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in Spiceworks.Next
Retained link between object and people
When migrating your data from Groove to Spiceworks we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Groove to Spiceworks
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Groove to Spiceworks work
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Prepare
Start by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Groove to Spiceworks.
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Link Groove
Fill in the form with necessary credentials to permit our data migration tool to retrieve information from your current help desk.
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Connect Spiceworks
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Choose the information you need to migrate and set the ticket fields mapping, so the records could be transferred according to your needs
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Migrate limited amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Spiceworks all data
When everything's tested, find a quiet time with the minimal load on the support team and begin migrating from Groove to Spiceworks.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Spiceworks import
Our staff would be more than happy to run a custom migration in case you have particular needs.
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