Groove to SpiceCSM
migration service
Effortless , no special expertise or coding required. A complete Groove to SpiceCSM data migration software.
Groove to SpiceCSM
Your best tool for Groove to SpiceCSM data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and code development processes. Simply choose customer info you need to transfer and set off with the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target system and observe the wonders happening.Record completion
Migrate your help desk info in full to ensure that no ticket is missing vital customer support information.Automated migration
Worried that you’ll need special skills to migrate your customer service data? Don’t be as we made sure that our tool interface user friendly as it can possibly be.
Attach the platforms, pick data, click ok, and you’re done!
Data dependency
Your information comes unite , you can take our word.
Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your information is behind impenetrable walls. Not even all our team members can access to your credentials or other information.
You can be certain with HDM no data breaches are possible.
Record mapping
Choose records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.
Guided migration
If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service provider, we strive to propose the most effective migration tool. Yet, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Groove to SpiceCSM
Strong security of your records
The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in SpiceCSM.Next
Maintained connectivity between object and people
When migrating your data from Groove to SpiceCSM we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Groove to SpiceCSM
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Groove to SpiceCSM work
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Prepare
Sign-up and go to our migration service.
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Link Groove
Opt and link your Groove service desk with HDM.
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Connect SpiceCSM
Give access to your SpiceCSM account.
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Explain your business needs
Let us understand precisely what elements of your migration you want to tweak
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Have your requirements estimated
We will analyze your case and send you with a total price and a scope of work.
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Migrate from Groove to SpiceCSM everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your SpiceCSM import
Our staff would be more than happy to run a customized migration in case you have particular needs.
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