Groove to Snowflake
migration service

Trouble-free , no special skill set or programming required. A complete Groove to Snowflake data migration instrument.

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The best Groove to Snowflake tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Just pick the records you need to move and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just pick what data will go to the new solution and see the magic happening.
Data structure maintenance
Transfer your help desk data in full to ensure that no ticket has lost essential customer support details.
Easy procedure

No need to worry about coding or constantly watch each piece of info transferred.

Just attach your source and target, pick what you need to migrate and allow the system deal with the rest for you.

Data maintenance

Your customer data migrates complete , you can take our word.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members can see your passwords or other information.

You may be certain with HDM no data breaches are possible.

You’re in control

Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few clicks you will be able to choose the data arrangement, when it starts, and how.

Our tech engineers took user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a data import service supplier, we work to offer the most effective migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Groove to Snowflake

Castle gates

Strong safety of your data

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in Snowflake.

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When migrating your records from Groove to Snowflake we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Groove to Snowflake

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Groove to Snowflake work

  • Get ready

    Sign up and go to our migration software.

  • Connect Groove

    Select and link your Groove support desk with HDM.

  • Give the right to access your Snowflake account.

  • Explain your needs

    Let us know exactly what aspects of your migration you need to fine-tune

  • Get your requirements estimated

    We shall investigate your case and send you with a cost and a scope of work.

  • Migrate from Groove to Snowflake all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Snowflake import

Our team would be more than happy to perform a customized migration if you have specific requirements.
Get a price estimation

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