Groove to Simple IT Helpdesk
migration service
Trouble-free , no special knowledge or coding required. A complete Groove to Simple IT Helpdesk data migration instrument.
Groove to Simple IT Helpdesk
Trustworthy and Reputable
Your passwords along with records are safe with us and will be used for import only.Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.Complete & Precise
We've considered all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of dataWhy you should use Help Desk Migration to switch from Groove to Simple IT Helpdesk
Strong safety of your records
The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right places in Simple IT Helpdesk.Next
Sustained link between object and people
When migrating your records from Groove to Simple IT Helpdesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Groove to Simple IT Helpdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
In what way does data migration from Groove to Simple IT Helpdesk work
Get ready
Sign-up and go to our migration tool.
Connect Groove
Choose and link your Groove service desk with HDM.
Connect Simple IT Helpdesk
Give the right to access your Simple IT Helpdesk account.
Express your requirements
Let us understand precisely what parts of your migration you need to tweak
Get your requirements estimated
We'll analyze your application and send you with a cost and a scope of tasks.
Migrate from Groove to Simple IT Helpdesk all data
Move all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet an expert run your Simple IT Helpdesk import
Our team would be more than happy to run a personalized migration if you have specific requirements.
Get a price estimation