Groove to Simple IT Helpdesk
migration service
Trouble-free , no special knowledge or coding required. A complete Groove to Simple IT Helpdesk data migration instrument.
Groove to Simple IT Helpdesk
The best Groove to Simple IT Helpdesk tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and script development processes. Simply pick the records you need to migrate and set off with the transition immediately.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target solution and see the miracle happening.Data completion
Transfer your help desk info in full to make certain that no ticket has lost essential customer support information.Effortless process
No need to worry about scripting or continuously watch each piece of info moved.
Just attach both platforms, tick what you need to take to a new database and let the tool do the remainder.
Preserved data links
From sender information to phone number connection, your entire database will keep their prior data structure intact.
You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive how you expected.
Security is priority
Information is key which is why we developed a system that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.
You control the process
Take complete control of your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even discard the things you need, all within Migration Wizard.
Simple & effective
In just a few buttons to press you will be able to choose what goes where, when it starts, and how.
Our developers considered customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Customer service first
Outside of producing great customer service, we always aim to improve our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to improve the general experience.
Why you should use Help Desk Migration to switch from Groove to Simple IT Helpdesk
Strong safety of your records
The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right places in Simple IT Helpdesk.Next
Sustained link between object and people
When migrating your records from Groove to Simple IT Helpdesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Groove to Simple IT Helpdesk
Help Desk Objects
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Tickets
with replies, notes and attachments
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Contact
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Companies
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Agents
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Agents Groups
Knowledge Base Objects
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Articles
with images and attachments
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Categories
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Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Groove to Simple IT Helpdesk work
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Get ready
Sign-up and go to our migration tool.
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Connect Groove
Choose and link your Groove service desk with HDM.
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Connect Simple IT Helpdesk
Give the right to access your Simple IT Helpdesk account.
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Express your requirements
Let us understand precisely what parts of your migration you need to tweak
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Get your requirements estimated
We'll analyze your application and send you with a cost and a scope of tasks.
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Migrate from Groove to Simple IT Helpdesk all data
Move all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. -
The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service. -
Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Simple IT Helpdesk import
Our team would be more than happy to run a personalized migration if you have specific requirements.
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