Groove to Seraph Help Desk
migration service
Extremely easy , no special knowledge or programming required. A complete Groove to Seraph Help Desk data migration software.
Groove to Seraph Help Desk
The best Groove to Seraph Help Desk tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and code development processes. Simply pick what data you need to transfer and start the transition right away.Easy migration
No specific knowledge or skill required. Just choose what data will go to the target solution and enjoy the wonders happening.Data completion
Transfer your help desk data in full to ensure that no ticket has lost essential customer service information.Simple and easy procedure
You don’t have to bother about scripting or continuously watch each piece of info transferred.
Just link your source and target, choose what you want to migrate and allow the Migration Wizard do the rest for you.
Data dependency
Your customer data migrates unite and we mean it.
Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your customer data is safe and sound with us. Not even all our staff members have access to your credentials or records.
You may rest assured that with HDM no hacker attacks will take place.
You control the process
Manage your customer data with our in-app data mapper. Pick what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service supplier, we strive to offer the best possible migration tool. However, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from Groove to Seraph Help Desk
Strong safety of your data
The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right places in Seraph Help Desk.Next
Sustained association between object and people
When migrating your records from Groove to Seraph Help Desk we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Groove to Seraph Help Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Groove to Seraph Help Desk work
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Get ready
Sign up and go to our migration software.
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Connect Groove
Opt and connect your Groove service desk with HDM.
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Connect Seraph Help Desk
Grant the right to access your Seraph Help Desk account.
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Describe your needs
Let us know what components of your migration you would like to tweak
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Have your needs estimated
We will analyze your application and send you with a the overall cost and a scope of work.
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Migrate from Groove to Seraph Help Desk everything
Move all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your Seraph Help Desk import
Our team would be more than happy to run a customized migration if you have specific requirements.
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