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Groove to Revelation helpdesk
migration service

Smooth , no special knowledge or coding required. A complete Groove to Revelation helpdesk data migration software.

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Your best tool for Groove to Revelation helpdesk data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Simply pick what data you need to migrate and start the transition immediately.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target solution and enjoy the miracle happening.
Record completion
Migrate your help desk records in full to make certain that no ticket is missing essential customer support details.
Easy process

You don’t have to bother about scripting or continuously control each record moved.

Just link both platforms, choose what you want to take to a new database and let the system deal with the remainder.

From sender information to phone number connection, your entire database will keep their previous data structure maintained.

You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you how you left it.

Security is priority

Information is key which is why we designed a method that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

Record mapping

Pick records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to pick anything you might ever need.

Guided migration

If you are new to data migrations, worry not. Useful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Except producing great customer service, we always strive to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are continuously making great strides to increase the core experience.


Reasons to use Help Desk Migration to switch from Groove to Revelation helpdesk

Castle gates

Strong security of your information

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right destinations in Revelation helpdesk.

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Maintained relation between object and people

When migrating your data from Groove to Revelation helpdesk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Groove to Revelation helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Groove to Revelation helpdesk work

  • Prepare

    Register and go to our migration tool.

  • Choose and link your Groove support desk with HDM.

  • Grant access to your Revelation helpdesk account.

  • Clarify your needs

    Let us know what parts of your migration you need to adjust

  • Get your needs estimated

    We will investigate your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Groove to Revelation helpdesk everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Revelation helpdesk import

Our staff would be more than happy to run a personalized migration in case you have specific requirements.
Get a price estimation

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