Groove to QuickFMS
migration service

Effortless , no special skill set or coding required. A complete Groove to QuickFMS data migration instrument.

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Your best tool for Groove to QuickFMS data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Simply pick customer info you need to transfer and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just pick what data will go to the target solution and observe the wonders happening.
Record structure maintenance
Move your help desk records in full to ensure that no ticket has lost essential customer service details.
Easy process

You don’t have to bother about scripting or continuously watch each piece of info transferred.

Just attach your source and target, tick what you want to take to a new database and allow the Migration Wizard deal with the rest for you.

Data maintenance

Your information migrates unite and we mean it.

Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our staff members have see your passwords or other information.

You may be certain with HDM no hacker attacks are possible.

You’re in charge

Manage your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service provider, we work to offer the best possible migration tool. Yet, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Groove to QuickFMS

Castle gates

Strong privacy of your information

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in QuickFMS.

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Retained connectivity between object and people

When migrating your data from Groove to QuickFMS we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Groove to QuickFMS

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Groove to QuickFMS work

  • Prepare

    Register and go to our migration tool.

  • Connect Groove

    Opt and connect your Groove support desk with HDM.

  • Give the right to access your QuickFMS account.

  • Clarify your requirements

    Let us understand precisely what elements of your migration you would like to adjust

  • Get your requirements estimated

    We will analyze your application and send you with a the overall cost and a scope of work.

  • Migrate from Groove to QuickFMS all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your QuickFMS import

Our staff would be more than happy to perform a customized migration if you have specific requirements.
Get a price estimation

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