96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Groove to Podium
migration service

Extremely easy , no special know how or programming required. A complete Groove to Podium data migration instrument.

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Trustworthy and Reliable
Your passwords along with data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to begin the the migration.
Complete & Accurate
We've handled all key peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of data

Why you should use Help Desk Migration to migrate data from Groove to Podium

Strong safety of your information

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right places in Podium.

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Sustained connection between object and people

When migrating your records from Groove to Podium we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Groove to Podium

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from Groove to Podium work

  • Get ready

    Register and go to our migration software.

  • Connect Groove

    Pick and connect your Groove service desk with HDM.

  • Connect Podium

    Give access to your Podium account.

  • Describe your business needs

    Let us know what parts of your migration you would like to fine-tune

  • Get your needs estimated

    We shall research your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Groove to Podium everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Podium import

Our team would be more than happy to perform a customized migration if you have special needs.
Get a price estimation
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