Groove to Pega Customer Service
migration service
Trouble-free , no special know how or coding required. A complete Groove to Pega Customer Service data migration instrument.
Groove to Pega Customer Service
Secure and Reliable
Your passwords along with data are safe with us and will be used for import only.Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.Full & Accurate
We've considered all key peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of informationWhy you should use Help Desk Migration to migrate data from Groove to Pega Customer Service
Strong security of your information
The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in Pega Customer Service.Next
Maintained link between object and people
When migrating your records from Groove to Pega Customer Service we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Groove to Pega Customer Service
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
In what way does data migration from Groove to Pega Customer Service work
Get ready
Register and go to our migration service.
Link Groove
Select and link your Groove support desk with HDM.
Connect Pega Customer Service
Give the right to access your Pega Customer Service account.
Detail your requirements
Let us know exactly what aspects of your migration you would like to fine-tune
Get your needs estimated
We will investigate your case and get back to you with a total price and a scope of work.
Migrate from Groove to Pega Customer Service all data
Move all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet an expert perform your Pega Customer Service import
Our team would be more than happy to perform a customized migration in case you have specific needs.
Get a price estimation