Groove to office24by
migration service
Smooth , no special skill set or coding required. A complete Groove to office24by data migration tool.
Groove to office24by
Your best tool for Groove to office24by data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Simply choose what data you need to migrate and set off with the transition right away.Easy transition process
No specific expertise needed. Just select what data will go to the target system and enjoy the miracle happening.Record structure maintenance
Transfer your help desk info in full to make certain that no ticket is missing essential customer service details.Effortless procedure
No need to worry about scripting or constantly control each record moved.
Just link your source and target, pick what you need to migrate and let the tool do the rest for you.
Data maintenance
Your information comes unite and we mean it.
Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind impenetrable walls. Not even all our staff members have see your credentials or other information.
You may rest assured that with HDM no hacker attacks will take place.
Data mapping
Pick data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to select just about everything you might actually need.
Efficient out-of-the-box solution
In just a couple of buttons to press it is possible to select what goes where, when it starts, and how.
Our software considered customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Customer priority
As a data import service provider, we aim to offer the best possible migration tool. However, our priority is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from Groove to office24by
Strong safety of your records
The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right destinations in office24by.Next
Sustained association between object and people
When migrating your data from Groove to office24by we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Groove to office24by
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Groove to office24by work
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Prepare
Sign-up and go to our migration tool.
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Link Groove
Choose and connect your Groove support desk with HDM.
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Connect office24by
Give the right to access your office24by account.
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Describe your business needs
Let us know what components of your migration you wish to adjust
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Get your requirements estimated
We shall analyze your case and get back to you with a the overall cost and a scope of tasks.
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Migrate from Groove to office24by everything
Transfer all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your office24by import
Our staff would be more than happy to perform a personalized migration in case you have specific needs.
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