96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Groove to NetKeeper
migration service

Trouble-free , no special expertise or coding required. A complete Groove to NetKeeper data migration software.

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Secure and Reliable
Your passwords along with records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & Precise
We've considered all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of data

Why you should use Help Desk Migration to switch from Groove to NetKeeper

Strong security of your information

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right places in NetKeeper.

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Maintained connectivity between object and people

When migrating your records from Groove to NetKeeper we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Groove to NetKeeper

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

In what way does data migration from Groove to NetKeeper work

  • Get ready

    Register and go to our migration service.

  • Connect Groove

    Opt and link your Groove service desk with HDM.

  • Grant the right to access your NetKeeper account.

  • Clarify your requirements

    Let us understand precisely what aspects of your migration you would like to fine-tune

  • Have your requirements estimated

    We'll analyze your case and send you with a price and a scope of tasks.

  • Migrate from Groove to NetKeeper all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your NetKeeper import

Our team would be more than happy to run a customized migration if you have special needs.
Get a price estimation
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migrieren Sie die Ausfzeichnungen ganz allein

Überzeugen Sie sich selbst, dass umziehen von einem Helpdesk zum anderen einfach ist, auch wenn Sie nicht computerversiert sind.
Kostenlose Migration ausprobieren

Lassen Sie einen Experten Ihren Zendesk-Import durchführen

Unser Team würde sich sehr freuen, eine Anpassung der Migration durchzuführen, wenn Sie spezifisch Bedürfnisse haben.
Schätzen Sie den Preis
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migrer les enregistrements par vous-même

Constatez par vous-même que le déplacement d'un service d'assistance à un autre est facile, même si vous n'êtes pas très calé en informatique.
Démarrer la migration automatisée

Laissez un professionnel effectuer votre importation Zendesk

Notre équipe se fera un plaisir d’ effectuer une migration individualisée au cas où vous auriez des exigences spécifiques.
Obtenir une estimation de prix
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migra los registros por ti mismo

Ve por ti mismo que transferir desde una mesa de ayuda a otra es fácil incluso si no tienes conocimientos de informática.
Comienza una migración automatizada

Deja que un expertot ejecute la importación de tu Zendesk

Nuestro equipo estará encantado de ejecutar una migración personalizada en caso de que tengas necesidades especiales
Obtén una estimación del precio
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migre os registros sozinho

Veja você mesmo que transferir de um help desk para outro é fácil mesmo que você não seja muito experiente em computadores.
Inicie uma migração automatizada

Deixe que um especialista execute sua importação do Zendesk

Nosso pessoal ficaria mais do que feliz em executar uma migração customizada se você tiver uma exigência específica.
Obter uma estimativa de preço
Book a Call
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