Groove to Manage Engine
migration service

Effortless, no special know how or programming required. A complete Groove to Manage Engine data migration software.

More details

Your best tool for Groove to Manage Engine data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Simply decide on the records you need to migrate and start the transition right away.
Effortless transition process
No special expertise required. Just choose what data will go to the target platform and see the miracle happening.
Record structure maintenance
Migrate your help desk info in full to make certain that no ticket is missing critical customer service details.
Easy procedure

No need to worry about scripting or continuously control each piece of info transferred.

Just link your source and target, tick what you need to take to a new database and allow the system deal with the remainder.

Data maintenance

Your customer info comes uniteand we mean it.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind impenetrable walls. Not even all our employees have see your credentials or records.

You may be certain with HDM no hacker attacks are possible.

You’re in charge

Manage your information with our in-app data mapper. Choose what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a couple of buttons to press it will be possible to choose what goes where, when it goes, and how.

Our tech engineers considered user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer priority

As a data import service supplier, we strive to deliver the best possible migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Groove to Manage Engine

Castle gates

Strong security of your records

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT department.

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields, thus helping you to ensure that the data end up in the right destinations in Manage Engine.

Next

Maintained link between object and people

When migrating your data from Groove to Manage Engine we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Groove to Manage Engine

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Groove to Manage Engine work

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Manage Engine import

Our staff would be more than happy to perform a personalized migration in case you have special demands.
Get a price estimation

Blog Articles You Might Find Useful

The Many Pitfalls of Free Help Desk Software

There are many different help desk systems out there. Some are paid others are free, and there are those that are crowdfunded. So, which one…

CX Expert Roundup: How to Improve Customer Experience

If you’re reading this, you’re probably interested in improving your customer experience. Surely, every business has faced a lot of changes in recent months. The…

Post Migration Checklist – Here’s What You Should Do

So you’ve successfully managed to move your stuff from one platform to another but have this funny feeling that you are missing something. Turns out…

Book a Call
cancel
%s
— %s