96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Groove to Kayako Classic
migration service

Trouble-free , no special expertise or coding required. A complete Groove to Kayako Classic data migration software.

More details
Risk-free and Reliable
Your passwords along with records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & Precise
We've considered all key peculiarities of different helpdesks to let you accurately and efficiently migrate large loads of data

Why you should use Help Desk Migration to switch from Groove to Kayako Classic

Strong privacy of your information

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT department

Next

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right places in Kayako Classic.

Next

Retained connectivity between object and people

When migrating your records from Groove to Kayako Classic we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

What you may migrate from Groove to Kayako Classic

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from Groove to Kayako Classic work

  • Get ready

    Start off by creating Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from Groove to Kayako Classic.

  • Complete the form with necessary credentials to allow our data migration tool to fetch data from your current help desk.

  • Connect Kayako Classic

    Do the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Choose the information you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Kayako Classic all data

    Once everything's tested, choose a quiet time with the minimal load on the support staff and begin migrating from Groove to Kayako Classic.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Kayako Classic import

Our team would be more than happy to run a custom migration in case you have special demands.
Get a price estimation
Book a Call
cancel
%s
— %s