Groove to HelpShift
migration service
Trouble-free , no special knowledge or coding required. A complete Groove to HelpShift data migration tool.
Trouble-free , no special knowledge or coding required. A complete Groove to HelpShift data migration tool.
No need to worry about scripting or constantly watch each record moved.
Just link both platforms, choose what you need to take to a new database and let the tool deal with the remainder.
From sender information to phone number connection, all you records will keep their initial connections maintained.
You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you how you left it.
You data is everything which is why we designed a tool that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.
Select data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick just about everything you might ever need.
In just a couple of buttons to press it is possible to pick the data arrangement, when it goes, and in what order.
Our developers took user experience as a priority and made sure that it will be possible to use the system to its fullest.
Apart from providing great customer support services, we always strive to develop our customer service.
As a company, we want you to have the best possible service, which is why we are always making great strides to enhance the core experience.
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with replies, notes and attachments
with images and attachments
We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start with creating Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Groove to HelpShift.
Complete the form with necessary credentials to allow our data migration tool to access information from your current help desk.
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
Choose the records you need to migrate and set the ticket fields mapping, so the records could be moved in line with your needs
Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
When everything's tested out, determine a quiet time with the minimal load on the support department and start migrating from Groove to HelpShift.
We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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