Groove to HelpDesk
migration service
Smooth , no special skill set or programming required. A complete Groove to HelpDesk data migration software.
Groove to HelpDesk
Your best tool for Groove to HelpDesk data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and code development processes. Simply choose the records you need to migrate and set off with the transition immediately.Easy transition process
No specific expertise required. Just choose what data will go to the target system and see the miracle happening.Record structure maintenance
Transfer your help desk info in full to ensure that no ticket is missing critical customer service information.Effortless process
You don’t have to bother about scripting or constantly watch each record transferred.
Just link your source and target, choose what you want to take to a new database and allow the Migration Wizard do the rest for you.
Data maintenance
Your customer info comes unite and we mean it.
Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is behind impenetrable walls. Not even all our employees have access to your passwords or other information.
You can rest assured that with HDM no data breaches are possible.
Data mapping
Choose records that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might ever need.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a data import service supplier, we strive to deliver the best possible migration tool. Nevertheless, our prime concern is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Groove to HelpDesk
Strong safety of your records
The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right places in HelpDesk.Next
Sustained relation between object and people
When migrating your data from Groove to HelpDesk we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Groove to HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Groove to HelpDesk work
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Prepare
Start with setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Groove to HelpDesk.
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Link Groove
Fill in the form with requested credentials to allow our data migration tool to retrieve data from your current help desk.
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Connect HelpDesk
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Choose objects
Select the information you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs
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Migrate small amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to HelpDesk everything
Once everything's tested, find a quiet time with the least load on the support staff and begin migrating from Groove to HelpDesk.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your HelpDesk import
Our staff would be more than happy to perform a customized migration in case you have special needs.
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