Groove to HappyFox
Effortless , no special skill set or coding required. A complete Groove to HappyFox data migration instrument.
Risk-free and SafeYour passwords as well as data are safe with us and will be used for import only.
Effective and UnderstandableHelp Desk Migration does not require any specialized experience or knowledge to get started with the migration.
Optimal & AccurateWe've taken into account all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of information
Strong privacy of your dataThe migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's simple to transfer your support service to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in HappyFox.
Retained connectivity between object and peopleWhen migrating your data from Groove to HappyFox we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Groove to HappyFox
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
How does data migration from Groove to HappyFox work
Start by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Groove to HappyFox.
Fill in the form with required credentials to permit our data migration tool to access information from your current help desk.
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
Choose the data you want to migrate and set the ticket fields mapping, so the data could be moved in line with your needs
Migrate limited amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to HappyFox everything
Once everything's tested out, find a quiet time with the least load on the support staff and begin migrating from Groove to HappyFox.
Your data is in good hands
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT