Groove to Gemini
Smooth , no special knowledge or programming required. A complete Groove to Gemini data migration instrument.
Trustworthy and ReputableYour passwords as well as records are safe with us and will be used for import solely.
Fast and EasyHelp Desk Migration does not require any specific skills or knowledge to begin the the migration.
Complete & PreciseWe've tackled all significant peculiarities of various helpdesks to help you accurately and efficiently migrate large volumes of data
Strong safety of your recordsThe migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right places in Gemini.
Sustained connectivity between object and peopleWhen migrating your data from Groove to Gemini we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from Groove to Gemini
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Groove to Gemini work
Sign-up and go to our migration wizard.
Select and connect your Groove service desk with HDM.
Grant access to your Gemini account.
Outline your needs
Let us understand precisely what components of your migration you need to fine-tune
Get your preferences estimated
We'll investigate your case and send you with a price range and a scope of work.
Migrate from Groove to Gemini all data
Migrate all your customer support information in a single push.
Your data is in good hands
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT