Groove to Freshservice
migration service
Effortless , no special expertise or programming required. A complete Groove to Freshservice data migration instrument.
Groove to Freshservice
Your best tool for Groove to Freshservice data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and script development processes. Simply decide on what data you need to migrate and start the transition immediately.Effortless migration
No special knowledge or skill required. Just pick what data will go to the target platform and enjoy the miracle happening.Record completion
Migrate your help desk data in full to ensure that no ticket is missing essential customer service details.Automated migration
Afraid that you’ll have to use special skills to migrate your info? Worry not as we made sure that our tool simple to use as it can possibly be.
Link the platforms, select data, click ok, and the migration is ready!
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their previous data structure intact.
You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Data safety is paramount
You data is key which is why we developed a system that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.
Record mapping
Choose information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.
Simple & effective
In only a couple of buttons to press it will be possible to select what goes where, when it goes, and how.
Our software took user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Great service first
Outside of providing great customer support services, we always want to improve our customer service.
As a company, we want you to have the best possible service, which is why we are constantly making great strides to increase the general experience.
Reasons to use Help Desk Migration to switch from Groove to Freshservice
Strong security of your data
The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right destinations in Freshservice.Next
Maintained link between object and people
When migrating your data from Groove to Freshservice we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Groove to Freshservice
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Groove to Freshservice work
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Prepare
Start by setting up Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Groove to Freshservice.
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Connect Groove
Fill in the form with necessary credentials to allow our data migration tool to retrieve records from your current help desk.
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Connect Freshservice
Do the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Choose the records you need to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences
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Migrate limited amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Freshservice everything
Once everything's validated, find a quiet time with the least load on the support team and begin migrating from Groove to Freshservice.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your Freshservice import
Our staff would be more than happy to run a customized migration in case you have specific demands.
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