Groove to Faveo Helpdesk
migration service
Smooth , no special skill set or coding required. A complete Groove to Faveo Helpdesk data migration tool.
Groove to Faveo Helpdesk
Your best tool for Groove to Faveo Helpdesk data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Just pick what data you need to transfer and set off with the transition immediately.Simple transition process
No tech expertise needed. Just select what data will go to the new solution and enjoy the wonders happening.Record structure maintenance
Move your help desk data in full to ensure that no ticket has lost vital customer service details.Effortless procedure
You don’t have to bother about coding or constantly watch each record moved.
Just link both platforms, pick what you want to take to a new database and allow the Migration Wizard do the rest for you.
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their prior connections untouched.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Data safety is paramount
Information is everything which is why we created a tool that will keep your customer records intact.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
Data mapping
Choose data that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to select just about everything you might ever need.
Step-by-step instructions
If you are new to data migrations, don’t worry. Helpful and intuitive on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Great service first
Outside of providing great customer service, we always aim to develop our customer service.
As a team, we want you to experience best possible service, which is why we are constantly making great strides to improve the core experience.
Reasons to use Help Desk Migration to migrate data from Groove to Faveo Helpdesk
Strong privacy of your data
The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in Faveo Helpdesk.Next
Retained association between object and people
When migrating your data from Groove to Faveo Helpdesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Groove to Faveo Helpdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Groove to Faveo Helpdesk work
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Prepare
Sign up and go to our migration tool.
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Connect Groove
Pick and connect your Groove support desk with HDM.
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Connect Faveo Helpdesk
Give the right to access your Faveo Helpdesk account.
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Describe your requirements
Let us know exactly what components of your migration you wish to adjust
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Have your preferences estimated
We shall research your case and send you with a cost and a scope of tasks.
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Migrate from Groove to Faveo Helpdesk everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Faveo Helpdesk import
Our staff would be more than happy to perform a customized migration if you have particular requirements.
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