96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Groove to Faveo Helpdesk
migration service

Smooth , no special skill set or coding required. A complete Groove to Faveo Helpdesk data migration tool.

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Risk-free and Safe
Your passwords as well as data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to get started with the migration.
Optimal & Accurate
We've tackled all major peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of information

Reasons to use Help Desk Migration to migrate data from Groove to Faveo Helpdesk

Strong privacy of your data

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in Faveo Helpdesk.

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Retained association between object and people

When migrating your data from Groove to Faveo Helpdesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Groove to Faveo Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Groove to Faveo Helpdesk work

  • Prepare

    Sign up and go to our migration tool.

  • Connect Groove

    Pick and connect your Groove support desk with HDM.

  • Connect Faveo Helpdesk

    Give the right to access your Faveo Helpdesk account.

  • Describe your requirements

    Let us know exactly what components of your migration you wish to adjust

  • Have your preferences estimated

    We shall research your case and send you with a cost and a scope of tasks.

  • Migrate from Groove to Faveo Helpdesk everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Faveo Helpdesk import

Our staff would be more than happy to perform a customized migration if you have particular requirements.
Get a price estimation

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Help Desk Migration service


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