GoToAssist to HelpShift
Smooth , no special knowledge or coding required. A complete GoToAssist to HelpShift data migration instrument.
Risk-free and SafeYour passwords as well as records are safe with us and will be used for import only.
Effective and EasyHelp Desk Migration does not require any specialized skills or knowledge to get started with the migration.
Optimal & PreciseWe've tackled all major peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of data
Strong privacy of your dataThe migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right places in HelpShift.
Retained relation between object and peopleWhen migrating your data from GoToAssist to HelpShift we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from GoToAssist to HelpShift
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
How does data migration from GoToAssist to HelpShift work
Start by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from GoToAssist to HelpShift.
Fill out the form with requested credentials to make it possible for our data migration tool to retrieve records from your current help desk.
Do the same action to connect our service with the new help desk and thereby make it possible to import the information.
Select the information you want to migrate and set the ticket fields mapping, so the records could be moved according to your preferences
Migrate limited amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to HelpShift all data
When everything's tested out, choose a quiet time with the minimal load on the support department and start migrating from GoToAssist to HelpShift.
Your data is in good hands
Automated Migration price
Custom Migration price
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT