Gorgias to UserVoice
migration service

Effortless, no special skill set or programming required. A complete Gorgias to UserVoice data migration software.

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Your best tool for Gorgias to UserVoice data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Simply choose the records you need to move and start the transition when comfortable.
Simple transition process
No tech expertise required. Just choose what data will go to the target system and see the magic happening.
Record structure maintenance
Move your help desk records in full to make certain that no ticket has lost vital customer support information.
Simple and easy procedure

You don’t have to bother about coding or continuously watch each record moved.

Just link both platforms, choose what you want to take to a new database and allow the tool deal with the remainder.

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure intact.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is priority

Information is key which is why we developed a tool that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

Data mapping

Pick records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, worry not. Useful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from producing great customer service, we always want to develop our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are always making great strides to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from Gorgias to UserVoice

Castle gates

Strong privacy of your information

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields, thus helping you to ensure that the data end up being in the right places in UserVoice.

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Retained connection between object and people

When migrating your data from Gorgias to UserVoice we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Gorgias to UserVoice

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Gorgias to UserVoice work

  • Prepare

    Start off by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Gorgias to UserVoice.

  • Fill out the form with necessary credentials to make it possible for our data migration tool to fetch information from your current help desk.

  • Do the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the records you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs.

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to UserVoice all data

    When everything's validated, find a quiet time with the minimal load on the support staff and start migrating from Gorgias to UserVoice.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your UserVoice import

Our staff would be more than happy to perform a personalized migration if you have particular needs.
Get a price estimation

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