Gorgias to osTicket
migration service

Extremely easy, no special expertise or programming required. A complete Gorgias to osTicket data migration software.

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The best Gorgias to osTicket tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and code development processes. Just decide on customer info you need to migrate and start the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the new platform and observe the miracle happening.
Data completion
Move your help desk info in full to ensure that no ticket has lost critical customer support details.
Automated tool

Worried that you’ll have to use advanced skills to move your customer service data? Worry not as we ensured that our tool is as easy to use as it can possibly be.

Connect the platforms, choose data, click ok, and the migration is ready!

Intact connections

From sender information to phone number connection, all you records will keep their initial data structure maintained.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Security is paramount

You data is key which is why we designed a system that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

Record mapping

Choose records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to pick just about everything you might ever need.

Simple & effective

In only a few clicks it will be possible to pick the data arrangement, when it goes, and in what order.

Our developers took user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service first

Except providing great customer support services, we always want to develop our customer service.

As a team, we want you to have the best possible service, which is why we are continuously making great strides to enhance the core experience.


Why you should use Help Desk Migration to switch from Gorgias to osTicket

Castle gates

Strong privacy of your records

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields, thus helping you to ensure that the records end up being in the right destinations in osTicket.

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Retained connectivity between object and people

When migrating your records from Gorgias to osTicket we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Gorgias to osTicket

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Gorgias to osTicket work

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your osTicket import

Our team would be more than happy to run a customized migration if you have special demands.
Get a price estimation

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