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Gorgias to mhelpdesk
migration service

Smooth , no special knowledge or coding required. A complete Gorgias to mhelpdesk data migration instrument.

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Your best tool for Gorgias to mhelpdesk data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Just pick the records you need to transfer and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new solution and see the wonders happening.
Record completion
Migrate your help desk records in full to ensure that no ticket has lost essential customer support details.
Automated migration

Scared that you’ll need advanced skills to move your customer service data? Worry not as we ensured that our tool simple to use as it can possibly be.

Link the help desks, choose records, click ok, and the migration is ready!

Data dependency

Your information migrates complete , you can take our word.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our staff members can see your passwords or records.

You may be certain with HDM no data breaches will take place.

You control the process

Take complete control of your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Simple & effective

In just a few clicks you will be able to choose the data arrangement, when it goes, and how.

Our tech engineers took customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we work to offer the most effective migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Gorgias to mhelpdesk

Castle gates

Strong security of your information

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in mhelpdesk.

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Maintained connection between object and people

When migrating your data from Gorgias to mhelpdesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Gorgias to mhelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Gorgias to mhelpdesk work

  • Prepare

    Register and go to our migration service.

  • Connect Gorgias

    Pick and link your Gorgias support desk with HDM.

  • Grant the right to access your mhelpdesk account.

  • Explain your needs

    Let us know what parts of your migration you would like to fine-tune

  • Get your needs estimated

    We'll research your application and send you with a cost and a scope of tasks.

  • Migrate from Gorgias to mhelpdesk everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your mhelpdesk import

Our staff would be more than happy to run a customized migration if you have specific requirements.
Get a price estimation

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