Gorgias to Live Agent
migration serviceHelp Desk Migration partner of Live Agent

Effortless, no special know how or programming required. A complete Gorgias to Live Agent data migration instrument.

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Your best tool for Gorgias to Live Agent data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Simply decide on customer info you need to move and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just pick what data will go to the target platform and observe the magic happening.
Record structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost critical customer service details.
Automated migration

Worried that you’ll have to use advanced skills to migrate your info? Worry not as we ensured that our tool interface user friendly as it can possibly be.

Link the platforms, pick records, click ok, and the migration is ready!

Preserved connections

From sender information to phone number connection, your entire database will keep their initial data structure untouched.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Security is priority

You data is key which is why we created a system that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Data mapping

Choose information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.

Efficient out-of-the-box solution

In only a few buttons to press it will be possible to pick the data arrangement, when it starts, and in what order.

Our developers considered user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Good service first

Apart from producing great customer support services, we always want to develop our customer service.

As a team, we want you to experience best possible service, which is why we are always making great strides to increase the general experience.


Reasons to use Help Desk Migration to migrate data from Gorgias to Live Agent

Castle gates

Strong safety of your records

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields, thus helping you to be sure that the data end up in the right destinations in Live Agent.

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Sustained connection between object and people

When migrating your data from Gorgias to Live Agent we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Gorgias to Live Agent

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Gorgias to Live Agent work

  • Prepare

    Start with setting up Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Gorgias to Live Agent.

  • Connect Gorgias

    Fill out the form with necessary credentials to make it possible for our data migration tool to access records from your current help desk.

  • Connect Live Agent

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences.

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Live Agent everything

    Once everything's validated, find a quiet time with the least load on the support team and begin migrating from Gorgias to Live Agent.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Live Agent import

Our staff would be more than happy to perform a customized migration if you have special demands.
Get a price estimation

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