Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Gorgias to Inmoment Customer Experience (CX)
migration service

Smooth , no special expertise or coding required. A complete Gorgias to Inmoment Customer Experience (CX) data migration software.

More details

Your best tool for Gorgias to Inmoment Customer Experience (CX) data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Just decide on the records you need to transfer and start the transition immediately.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new platform and see the wonders happening.
Record completion
Migrate your help desk records in full to make sure that no ticket is missing essential customer support details.
Effortless process

You don’t have to bother about coding or continuously control each piece of info transferred.

Just link both platforms, choose what you need to take to a new database and let the system do the rest for you.

Starting from the ticket requester to every comment author, all you records will keep their initial connections maintained.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will arrive where you left it.

Data safety is paramount

Information is everything which is why we designed a method that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

You control the process

Manage your information with our in-app data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Simple & effective

In just a couple of clicks it will be possible to choose what goes where, when it goes, and how.

Our software considered customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Good service first

Outside of providing great customer service, we always aim to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to switch from Gorgias to Inmoment Customer Experience (CX)

Castle gates

Strong security of your information

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right destinations in Inmoment Customer Experience (CX).

Next

Maintained connectivity between object and people

When migrating your data from Gorgias to Inmoment Customer Experience (CX) we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Gorgias to Inmoment Customer Experience (CX)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Gorgias to Inmoment Customer Experience (CX) work

  • Prepare

    Register and go to our migration service.

  • Select and link your Gorgias support desk with HDM.

  • Connect Inmoment Customer Experience (CX)

    Grant the right to access your Inmoment Customer Experience (CX) account.

  • Detail your needs

    Let us know what components of your migration you want to adjust

  • Have your needs estimated

    We will research your application and get back to you with a price range and a scope of work.

  • Migrate from Gorgias to Inmoment Customer Experience (CX) everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Inmoment Customer Experience (CX) import

Our staff would be more than happy to run a custom migration in case you have specific demands.
Get a price estimation

Blog Articles You Might Find Useful

Help Desk Migration: Perks and Challenges of Manual and Automated Ways

Data migration isn’t a piece of cake. Many businesses think of the help desk migration like about a dangerous journey, full of risks, long waits,…

What is a Support Ticket & How To Use One

There are so many terms when it comes to customer support software that often, even we get puzzled. We’ve already covered what help desk soft…

Top Benefits of Cloud Migration in 2019

Today, many organizations, both for- and non-profit move all their data to the cloud as it not only accelerates their operations but provides a number…

Book a Call
cancel
%s
— %s