Gorgias to HESK
migration service
Smooth , no special knowledge or programming required. A complete Gorgias to HESK data migration instrument.
Gorgias to HESK
Your best tool for Gorgias to HESK data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Simply decide on customer info you need to migrate and set off with the transition when comfortable.Effortless migration
No special knowledge or skill required. Just pick what data will go to the target platform and observe the miracle happening.Record completion
Migrate your help desk data in full to make certain that no ticket has lost critical customer support details.Automated migration
Afraid that you’ll have to use advanced skills to migrate your customer service data? Worry not as we made sure that our tool interface user friendly as it can possibly be.
Link the help desks, pick data, click ok, and you’re done!
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their previous connections maintained.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you where you expected.
Data safety is paramount
Information is everything which is why we designed a method that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.
Record mapping
Pick information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Great service first
Apart from providing great customer service, we always aim to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are always making great strides to enhance the general experience.
Reasons to use Help Desk Migration to switch from Gorgias to HESK
Strong security of your data
The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right destinations in HESK.Next
Maintained link between object and people
When migrating your data from Gorgias to HESK we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Gorgias to HESK
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Gorgias to HESK work
Prepare
Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Gorgias to HESK.
Connect Gorgias
Fill in the form with required credentials to make it possible for our data migration tool to retrieve records from your current help desk.
Link HESK
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
Select objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences
Migrate limited amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to HESK everything
When everything's tested out, find a quiet time with the minimal load on the support staff and begin migrating from Gorgias to HESK.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist run your HESK import
Our staff would be more than happy to run a personalized migration if you have special demands.
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