Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Gorgias to C-Desk
migration service

Trouble-free , no special know how or coding required. A complete Gorgias to C-Desk data migration instrument.

More details

The best Gorgias to C-Desk tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Just pick what data you need to transfer and set off with the transition when comfortable.
Easy transition process
No specific expertise needed. Just pick what data will go to the new solution and enjoy the wonders happening.
Data structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing essential customer service information.
Easy process

No need to worry about scripting or constantly control each record transferred.

Just attach both platforms, choose what you need to take to a new database and let the Migration Wizard deal with the rest for you.

From sender information to phone number connection, your entire database will keep their initial connections untouched.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Security is priority

Information is everything which is why we created a method that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

Data mapping

Select information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might ever need.

Efficient out-of-the-box solution

In just a couple of clicks you will be able to select the data arrangement, when it starts, and in what order.

Our tech engineers took customer experience as a priority and ensured that you will be able to use the system to its fullest.

Customer service first

Apart from producing great customer service, we always strive to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to increase the general experience.


Why you should use Help Desk Migration to migrate data from Gorgias to C-Desk

Castle gates

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the records end up in the right places in C-Desk.

Next

Sustained connection between object and people

When migrating your records from Gorgias to C-Desk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Gorgias to C-Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Gorgias to C-Desk work

  • Get ready

    Sign up and go to our migration tool.

  • Select and connect your Gorgias service desk with HDM.

  • Give access to your C-Desk account.

  • Explain your business needs

    Let us understand precisely what parts of your migration you need to tweak

  • Have your preferences estimated

    We will analyze your case and get back to you with a the overall cost and a scope of work.

  • Migrate from Gorgias to C-Desk all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your C-Desk import

Our team would be more than happy to perform a custom migration in case you have specific requirements.
Get a price estimation

Blog Articles You Might Find Useful

Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?

If you haven’t already started evaluating alternatives for your Desk help desk, then it’s just about time to give it a thought. Chances are high …

Top 5 Help Desk Features We Love. And You Should Too

No matter what industry you work in, you are bound to hear stuff such as, automation, tickets, knowledge base. All these seemingly insignificant things form …

Here’s What To Do When Merging Help Desk Instances

There are times when merging two support departments that come from different companies just makes sense. It saves money, it accelerates delivery, and perhaps the …

Book a Call
cancel
%s
— %s