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Gorgias to BugAware
migration service

Trouble-free , no special know how or coding required. A complete Gorgias to BugAware data migration instrument.

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The best Gorgias to BugAware tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply pick what data you need to transfer and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just pick what data will go to the target solution and enjoy the wonders happening.
Data structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost critical customer support details.
Simple and easy procedure

You don’t have to bother about scripting or continuously control each record moved.

Just link your source and target, tick what you want to migrate and allow the Migration Wizard deal with the rest for you.

Data maintenance

Your information migrates unite , you can take our word.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our employees can see your credentials or records.

You can be certain with HDM no hacker attacks are possible.

Data mapping

Choose information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might actually need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service provider, we work to deliver the most effective migration tool. However, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Gorgias to BugAware

Castle gates

Strong safety of your records

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right destinations in BugAware.

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Sustained connectivity between object and people

When migrating your records from Gorgias to BugAware we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Gorgias to BugAware

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Gorgias to BugAware work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect Gorgias

    Opt and link your Gorgias support desk with HDM.

  • Connect BugAware

    Grant access to your BugAware account.

  • Clarify your business needs

    Let us understand precisely what aspects of your migration you would like to tweak

  • Get your requirements estimated

    We shall analyze your application and get back to you with a cost and a scope of tasks.

  • Migrate from Gorgias to BugAware everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your BugAware import

Our team would be more than happy to perform a customized migration if you have special requirements.
Get a price estimation

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