Gnatta import
in a few clicks
Without developers, delays and hustle. Via robust data import wizard.
Secure and Safe
Your passwords along with records are safe with us and will be used for import solely.Swift & Furious
It takes you no longer than 20 minutes to set up the import to Gnatta and start the test data transfer.All Data Import
HDM is capable of importing all major record categories and fields you need, precisely to places you want them to be.
Security first
We do not share any of your personal information with third parties, and additionally meticulously protect it, so not a thing gets lost or stolen.Next
Simple to use wizard to setup import
Our service was developed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.Next


Elective and powerful field mapping
Only Help Desk Migration allows you to automatically transition custom fields, as well as map their destination.Next
Maintained relations between objects and people
All tickets will be imported to Gnatta with their corresponding agents, contacts, and attachments, as a result, saving the previous record of customers' requests.Next

Objects you may import to Gnatta
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Companies
Folders
Import data to Gnatta in several easy steps
Get ready
Sign up and go to our migration wizard.
Connect source Help Desk
Select and link your source support desk with HDM.
Connect Gnatta
Give access to your Gnatta account.
Explain your needs
Let us know what aspects of your migration you would like to adjust
Have your preferences estimated
We shall research your case and send you with a the overall cost and a scope of work.
Import to Gnatta everything
Transfer all your customer service information in a single push.
We always keep your data secure
We consider security very seriously and have built a complete set of practices , technologies , and policies to help ensure that your data is protected.
Price estimation
Automated Migration price
During automated migration we transfer records , including relations between them.
Have any questions?
Voice of the clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT