Gnatta import
in a few clicks

Without developers, delays and hustle. Via robust data import wizard.

Secure and Safe

Your passwords along with records are safe with us and will be used for import solely.

Swift & Furious

It takes you no longer than 20 minutes to set up the import to Gnatta and start the test data transfer.

All Data Import

HDM is capable of importing all major record categories and fields you need, precisely to places you want them to be.

What are the key reasons to import data to Gnatta using Help Desk Migration?

Security first

We do not share any of your personal information with third parties, and additionally meticulously protect it, so not a thing gets lost or stolen.

Simple to use wizard to setup import

Our service was developed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Elective and powerful field mapping

Only Help Desk Migration allows you to automatically transition custom fields, as well as map their destination.

Maintained relations between objects and people

All tickets will be imported to Gnatta with their corresponding agents, contacts, and attachments, as a result, saving the previous record of customers' requests.

Objects you may import to Gnatta

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

Import data to Gnatta in several easy steps

Get ready
Sign up and go to our migration wizard.
Connect source Help Desk
Select and link your source support desk with HDM.
Connect Gnatta
Give access to your Gnatta account.
Explain your needs
Let us know what aspects of your migration you would like to adjust
Have your preferences estimated
We shall research your case and send you with a the overall cost and a scope of work.
Import to Gnatta everything
Transfer all your customer service information in a single push.

We always keep your data secure

We consider security very seriously and have built a complete set of practices , technologies , and policies to help ensure that your data is protected.

Check our security manual