Gnatta import
in a few clicks

Without developers, delays and hustle. Via robust data import wizard.

More details
Secure and Safe
Your passwords along with records are safe with us and will be used for import solely.
Swift & Furious
It takes you no longer than 20 minutes to set up the import to Gnatta and start the test data transfer.
All Data Import
HDM is capable of importing all major record categories and fields you need, precisely to places you want them to be.

What are the key reasons to import data to Gnatta
using Help Desk Migration?

Security first

We do not share any of your personal information with third parties, and additionally meticulously protect it, so not a thing gets lost or stolen.

Next

Simple to use wizard to setup import

Our service was developed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Elective and powerful field mapping

Only Help Desk Migration allows you to automatically transition custom fields, as well as map their destination.

Next

Maintained relations between objects and people

All tickets will be imported to Gnatta with their corresponding agents, contacts, and attachments, as a result, saving the previous record of customers' requests.

Next

Objects you may import to Gnatta

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to Gnatta in several easy steps

  • Get ready

    Sign up and go to our migration wizard.

  • Connect source Help Desk

    Select and link your source support desk with HDM.

  • Connect Gnatta

    Give access to your Gnatta account.

  • Explain your needs

    Let us know what aspects of your migration you would like to adjust

  • Have your preferences estimated

    We shall research your case and send you with a the overall cost and a scope of work.

  • Import to Gnatta everything

    Transfer all your customer service information in a single push.

We always keep your data secure

We consider security very seriously and have built a complete set of practices , technologies , and policies to help ensure that your data is protected.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Voice of the clients

Gnatta import in a few clicks

Automatically. Securely. Quickly

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