Gnatta to CallTaker
migration service

Smooth , no special know how or coding required. A complete Gnatta to CallTaker data migration tool.

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Risk-free and Safe
Your passwords as well as data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to get started with the migration.
Optimal & Accurate
We've tackled all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of data

Reasons to use Help Desk Migration to migrate data from Gnatta to CallTaker

Strong privacy of your data

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in CallTaker.

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Retained association between object and people

When migrating your data from Gnatta to CallTaker we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Gnatta to CallTaker

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

How does data migration from Gnatta to CallTaker work

  • Prepare

    Sign up and go to our migration service.

  • Connect Gnatta

    Opt and connect your Gnatta service desk with HDM.

  • Give the right to access your CallTaker account.

  • Describe your business needs

    Let us understand precisely what parts of your migration you want to tweak

  • Get your needs estimated

    We shall analyze your application and send you with a total price and a scope of tasks.

  • Migrate from Gnatta to CallTaker everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your CallTaker import

Our staff would be more than happy to perform a customized migration if you have particular demands.
Get a price estimation
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