Gmail to Vivocha
migration service

Trouble-free , no special know how or programming required. A complete Gmail to Vivocha data migration tool.

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The best Gmail to Vivocha tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply choose the records you need to transfer and start the transition immediately.
Effortless transition process
No special expertise required. Just select what data will go to the target system and see the wonders happening.
Data structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost critical customer service details.
Simple and easy procedure

No need to worry about coding or constantly control each piece of info transferred.

Just link both platforms, tick what you want to migrate and let the system do the rest for you.

From sender information to phone number connection, all you records will keep their previous data structure intact.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive where you left it.

Security is paramount

You data is key which is why we developed a tool that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

You control the process

Take complete control of your information with our internal data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Helpful and simplified on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of providing great customer support services, we always want to develop our customer service.

As a company, we want you to have the best possible service, which is why we are continuously putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to migrate data from Gmail to Vivocha

Castle gates

Strong security of your records

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right destinations in Vivocha.

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Maintained relation between object and people

When migrating your records from Gmail to Vivocha we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Gmail to Vivocha

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Gmail to Vivocha work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect Gmail

    Opt and connect your Gmail support desk with HDM.

  • Connect Vivocha

    Grant the right to access your Vivocha account.

  • Express your needs

    Let us know exactly what aspects of your migration you want to fine-tune

  • Get your requirements estimated

    We shall investigate your case and get back to you with a price range and a scope of work.

  • Migrate from Gmail to Vivocha everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Vivocha import

Our team would be more than happy to perform a customized migration if you have special needs.
Get a price estimation

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