Gmail to BugAware
migration service

Effortless , no special know how or coding required. A complete Gmail to BugAware data migration software.

More details
Trustworthy and Safe
Your passwords as well as data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & Accurate
We've taken into account all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of information

Reasons to use Help Desk Migration to migrate data from Gmail to BugAware

Castle gates

Strong safety of your data

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in BugAware.

Next

When migrating your data from Gmail to BugAware we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Gmail to BugAware

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Gmail to BugAware work

  • Prepare

    Sign up and go to our migration tool.

  • Choose and connect your Gmail support desk with HDM.

  • Connect BugAware

    Grant access to your BugAware account.

  • Express your business needs

    Let us know what aspects of your migration you need to fine-tune

  • Get your requirements estimated

    We'll research your case and get back to you with a cost and a scope of work.

  • Migrate from Gmail to BugAware everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your BugAware import

Our staff would be more than happy to perform a personalized migration in case you have special requirements.
Get a price estimation

Blog Articles You Might Find Useful

Helpdesk with Chat: Easy Way to Better Customer Service

Helpdesk with Chat: Easy Way to Better Customer Service

April 17, 2018

What sets your business apart from other companies who offer the same thing? The answer is quite simple: outstanding, timely customer service. Getting a response within the first hour after reaching out seems like an ordinary thing to a customer. Unfortunately, companies often fail to meet this expectation. Helpdesk with chat comes out as a …

What Is A Service Desk and Why You Need One

What Is A Service Desk and Why You Need One

July 5, 2019

With the rise of internet technology, the world has shifted to a wide range of tools that are today, considered to be for granted. At the turn of the millennium, many different products came into existence and as years went by, they have evolved many times. What started as a simple bulletin board, is now …

The Enterprise Data Migration Checklist to Switch Help Desks

The Enterprise Data Migration Checklist to Switch Help Desks

January 10, 2019

Businesses keep moving into the new landscape with vast volumes of data that overload every enterprise. And the need to keep that data under control is growing more and more pressing. Many organizations avoid even discussions of their data migration. When things become too challenging and the migration is seen as the only way out, …

Book a Call
cancel
%s
— %s