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Gluru AI to Solvemate
migration service

Extremely easy , no special knowledge or programming required. A complete Gluru AI to Solvemate data migration software.

More details

The best Gluru AI to Solvemate tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Just decide on what data you need to transfer and set off with the transition right away.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the new platform and enjoy the wonders happening.
Data completion
Migrate your help desk data in full to ensure that no ticket is missing essential customer service details.
Automated tool

Afraid that you’ll have to use special skills to move your info? Worry not as we ensured that our tool interface is as easy to use as it can possibly be.

Connect the help desks, select data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their prior connections untouched.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive where you expected.

Data safety is paramount

Information is everything which is why we created a system that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

You control the process

Manage your information with our in-app data mapper. Choose what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Outside of providing great customer service, we always strive to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to switch from Gluru AI to Solvemate

Castle gates

Strong security of your data

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right destinations in Solvemate.

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Maintained association between object and people

When migrating your records from Gluru AI to Solvemate we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Gluru AI to Solvemate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Gluru AI to Solvemate work

  • Get ready

    Sign up and go to our migration software.

  • Select and connect your Gluru AI support desk with HDM.

  • Give access to your Solvemate account.

  • Describe your requirements

    Let us know what elements of your migration you wish to adjust

  • Have your preferences estimated

    We'll analyze your application and get back to you with a the overall cost and a scope of work.

  • Migrate from Gluru AI to Solvemate all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Solvemate import

Our team would be more than happy to run a customized migration in case you have specific demands.
Get a price estimation

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