Gluru AI to ((OTRS)) Community Edition
migration service
Extremely easy , no special know how or coding required. A complete Gluru AI to ((OTRS)) Community Edition data migration software.
Gluru AI to ((OTRS)) Community Edition
The best Gluru AI to ((OTRS)) Community Edition tool made for you
There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid the system analysis and code development processes. Simply decide on customer info you need to move and set off with the transition when comfortable.Effortless transition process
No special expertise needed. Just choose what data will go to the target platform and observe the magic happening.Data structure maintenance
Migrate your help desk info in full to make certain that no ticket is missing vital customer support information.Automated tool
Worried that you’ll need special skills to migrate your customer service data? Don’t be as we made sure that our tool interface user friendly as it can possibly be.
Link the platforms, choose data, click ok, and you’re done!
Intact connections
From sender information to phone number connection, all you records will keep their previous data structure intact.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Security is paramount
Information is key which is why we developed a method that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
Data mapping
Pick records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.
Efficient out-of-the-box solution
In just a couple of buttons to press it will be possible to pick what goes where, when it starts, and in what order.
Our developers took user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer service first
Except providing great customer service, we always want to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to improve the core experience.
Why you should use Help Desk Migration to migrate data from Gluru AI to ((OTRS)) Community Edition
Strong security of your records
The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in ((OTRS)) Community Edition.Next
Maintained connection between object and people
When migrating your records from Gluru AI to ((OTRS)) Community Edition we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Gluru AI to ((OTRS)) Community Edition
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Gluru AI to ((OTRS)) Community Edition work
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Get ready
Start with preparing Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Gluru AI to ((OTRS)) Community Edition.
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Link Gluru AI
Fill out the form with requested credentials to make it possible for our data migration tool to access records from your current help desk.
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Connect ((OTRS)) Community Edition
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
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Select objects
Choose the information you need to migrate and set the ticket fields mapping, so the records could be migrated according to your needs
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Migrate limited amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to ((OTRS)) Community Edition all data
When everything's tested, choose a quiet time with the least load on the support department and begin migrating from Gluru AI to ((OTRS)) Community Edition.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your ((OTRS)) Community Edition import
Our team would be more than happy to perform a personalized migration in case you have particular demands.
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